Returns & Cancellations Policy

We want you to be completely satisfied with your purchase! If for any reason you are not happy with your order, please review our returns and cancellations policy below.

Returns
Eligibility for Returns: You can return items within 15 days of receiving your order. To be eligible for a return, the product must be in its original condition, unused, and in its original packaging.
Non-returnable items: Some products are non-returnable, including but not limited to [list any exclusions, e.g., personalized items, perishable goods, etc.].
Return Process: To start a return, please contact our customer support team at sourabhkosti143@gmail.com with your order number and reason for the return. We will provide instructions for sending the item back to us. Return shipping costs may apply, and it is the customer’s responsibility unless the return is due to an error on our part (e.g., defective or wrong item received).
Refunds: Once your return is received and inspected, we will process a refund to the original payment method. Please note that it may take [X] business days for the refund to appear in your account.
Cancellations
Order Cancellations: You can cancel your order at any time before it is shipped. To cancel your order, please contact us immediately at sourabhkosti143@gmail.com with your order number. Once the order has been shipped, we are unable to cancel it.
Cancellation Process: If your order has not been shipped yet, we will process the cancellation and issue a full refund. If the order has already been shipped, please follow our return process after receiving your items.
Exchanges
We currently do not offer exchanges. If you need a different product, we recommend returning your item and placing a new order.
Contact Us
If you have any questions or need assistance with returns or cancellations, please don’t hesitate to reach out to our customer service team at sourabhkosti143@gmail.com or 86026670403.